Saeed Rouhani; Sogol Rabiee Savoji
Abstract
In today's fast-changing business environment, the need for useful business information for organizations is vital, not only for success, but for survival. Due to the disability of management information systems to meet the expectations of organizational decision makers in the competition area ...
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In today's fast-changing business environment, the need for useful business information for organizations is vital, not only for success, but for survival. Due to the disability of management information systems to meet the expectations of organizational decision makers in the competition area in recent years, technologies such as Business Intelligence (BI) has become one of the most important concepts in the management of information systems and has the priority importance to support the management decision making. In this regard, it has become necessary to assess the success of such systems in organizations and there is a need to provide an assessment model in this regard. Hence, in this study, it has been tried by identifying and introducing the most important and effective factors a model for assessing the success of business intelligence (in the form of a case study) is presented. This study in terms of purpose is an applied research and in terms of method it is a descriptive survey and it is a field research. The success of business intelligent tools in the banking industry was evaluated and the results show that out of 50 factors extracted from the literature, 24 factors were identified effective for the assessment of BI tools in each area of knowledge presentation, knowledge creation, information integration and organizational memory.
Ahad Zare Ravasan; Sogol Rabiee Savoji
Volume 2, Issue 7 , June 2014, , Pages 61-82
Abstract
Nowadays, many organizations take Business Intelligence (BI) systems to improve their decision making processes. Although many organizations adopted BI systems, not all implementations are successful. This paper seeks to identify critical success factors (CSFs) that impact on successful implementation ...
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Nowadays, many organizations take Business Intelligence (BI) systems to improve their decision making processes. Although many organizations adopted BI systems, not all implementations are successful. This paper seeks to identify critical success factors (CSFs) that impact on successful implementation of BI systems in organizations. So, at first, through literature reviews, 26 success factors were identified. After that a questionnaire has been developed and then filled by domain experts who had at least three years of experience in ITIL implementation and consultation in Iran. Exploratory Factor Analysis (EFA) has been used for data analysis, which finally classified critical success factors into four groups named as “organizational”, “human”, “project management”, and “technical”. The results of this study provide a very useful reference for scholars and managers to identify the relevant issues of BI projects in Iran.
